https://zach.fi/tags/reliability/ Recent content in Reliability on ZachFi https://zach.fi/%3Clink%20or%20path%20of%20image%20for%20opengraph,%20twitter-cards%3E https://zach.fi/%3Clink%20or%20path%20of%20image%20for%20opengraph,%20twitter-cards%3E Hugo -- 0.148.2 en Fri, 11 Oct 2019 16:45:14 -0700 https://zach.fi/posts/operational-overhead/ Fri, 11 Oct 2019 16:45:14 -0700 https://zach.fi/posts/operational-overhead/ <p>On the path to improving the reliability of a given system, the oscillation between two modes of work is often necessary. The first mode here is that which is <em>directly affecting the change</em> on a system, and the second describes that which is <em>improving the method by which change is made</em> on a given system.</p> <p>These are references for a mental model that could be applied to a system as simple as a lever, or as complicated as an automobile manufacturing plant. The systems I tend to work most closely with are computer and network systems, but this is likely applicable for other sorts of system operations where humans are concerned.</p>